Recessionary Road
Recessionary Road
Published on March 2nd, 2009 @ 02:11:12 pm , using 1048 words, 1397 views
by Honora Lee Wolfe
Over the weekend more bad news from banks, Wall Street, the job market, and overseas. Everyone is concerned and, surely, most of us are affected one way or another by what is happening around us in the macro-economy. Since the average price for an acupuncture treatment is $60-$80 nationally, the pool of people in our country who can afford this usually-out-of-pocket expenditure on a weekly or bi-weekly basis must be dropping.
So, despite some resistance and pooh-poohing by some in the larger acupuncture industry, I am coming out vocally as a supporter of the Community Acupuncture Clinic Model (called CACM in the remainder of this article). In addition to the general economic climate, there are a number of reasons for practitioners, both right out of school and older to consider this style of practice.
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Please don't misunderstand here. I am not saying that however anyone chooses to practice is wrong or bad. If you can find enough patients to fill your practice at whatever prices you charge, that's a wonderful thing. I applaud all acupuncturists who have found a workable clinic model.
1. As Lisa Rohleder, the mother of the CACM in the US, so clearly states for us, the median household income in the US is slightly below $50,000 per year for a family of three...and that was prior to the current economic environment! Now it must be even lower than that. It does not take a math major to run the numbers and see that such families cannot afford very many acupuncture treatments at national-average-prices. Then add herbal medicine to the equation and the expense becomes even farther out of reach.
2. Add to that the approximately 50 million people in the US who have lost (or never have had) health insurance, so paying for our services that way is not an option for any of this population.
3. Current statistics suggest that slightly less than 5% of Americans have received acupuncture. If those who can afford acupuncture at current common pricing levels (the top income earners in the US most likely) are already being served, it seems to me that the population of people who have not yet tried but could really use our care are those in the middle and lower middle class...those who are now the most affected by the current economic crisis. How can we successfully market services to them that they clearly are unlikely to be able to afford at the current normal pricing levels? It is my contention that we cannot easily do so!
4. Since we know that acupuncture as a therapy works best when received in closely-spaced repetitive treatments, the only model that allows access to widest group of Americans is the Community Acupuncture Clinic Model. It is also true, whether any teacher in any school would be willing to say so, that at least some of the benefits of acupuncture are generalized and homeostatic in nature, which means that a few good treatment plans for a wide range of conditions may be adequate (come to think of it, this is often true with herbal medicine as well, when you get good at it). I realize this many not be a popular thing to say, but it is my personal belief.
5. In China, almost all acupuncture is received in a group setting, similar to the community acupuncture model and which, in the NADA programs, has actually been shown to help improve outcomes.
6. The people who are doing this type of work successfully are making a dependable living, are well imbedded in their communities with rich relationships, are getting tons of experience as acupuncturists, and are doing a wonderful service all at the same time. Yes, there are drawbacks...that you must be able to both diagnose and work quickly, you probably have to give up most types of moxibustion and massage as part of your treatments, you are unlikely to be hanging out with wealthy folks, and you will not be working inside the insurance industry (although perhaps most would think the last one was not a drawback).
7. And what about population trends? If our primary market is a well educated female between the ages of 35 and 55 then we ought to be aware of what's happening to that group; is it growing in size or is it getting smaller? Between now and 2015 here are some statistics.
Age Group % Change
35 - 39 +2%
40 - 44 -3.5%
45 - 49 -7.6%
50 - 54 +.9%
Looking at these population trends along with the economic uncertainty we are now facing says to me that we have to figure out how to broaden our base, how to bring in more new (and young) people into our clinics so that we can see where the growth for the future will be coming from. Since people in the 20s and 30s are not usually at their earnings peak and often do not yet have health insurance, and also fall squarely within the household income levels that I mentioned above, the CAC model is a perfect way to allow them to experience the benefits of acupuncture at prices they can afford.
So to wrap this up, be clear I am not a communist at all, but a good capitalist who believes in the power of markets and market realities. As such my advice is, if you are still a student or you are a new practitioner with options open to you, visit the Community Acupuncture Network website.
This site offers tons of information and support to its members...
everything you can think of from how to market your services to how to run your office efficiently and how to figure out what to charge, how to manage your herbal medicine dispensary, downloadable budget and office forms, and a whole lot more. This practice model is worth considering and, for the record, it's what I would do were I to go back into practice tomorrow.
Finally, if we believe that everyone has a right to medical care (and I would venture that many in our industry share this belief) then the community acupuncture model is a good and viable way to support that belief and walk our talk while thriving in the current economic downturn.
Health and all good things. Let me know your thoughts about this.
Copyright Blue Poppy Ent. Inc. 2009. All rights reserved.
5 comments
Thank you for your remarks. There is a lot of satisfaction in practicing in the community acupuncture model, most especially the gratitude of patients who would not otherwise have had access to our amazing medicine. I recommend this model to every acupuncturist.
I believe that this is but one step that we as a country will be taking to create community in the new economy.
Marty Calliham, L.Ac.
Of course, different patients require different styles of therapy, and any given acupuncturist can strike a balance between the styles that they offer. For example, I have a friend who is a new practitioner in NYC, and she and her colleague do a great job with an inexpensive, community-style model. Both of them are acquiring a lot of experience, using a lot of herbs, and truly helping a lot of people. At the same time, my friend sees private patients for longer, more expensive treatments at a different location, so both models are available to her patients.
I think that the high volume setting helps us to build our clinical skills. I personally learned a lot by observing experienced doctors in high-volume hospital settings, and there is an art to knowing which questions to ask when one has little time to arrive at a working diagnosis and treatment plan. Mastering the art of diagnosis and questioning allows us to provide quality care without requiring a lot of time.
Since many new practitioners haven't yet had the time to allow their diagnostic skills to mature, there is a tendency for new practitioners to think that a community model needs to skimp on sophisticated diagnosis and customized treatment. By contrast, I think the community model allows us to hone our clinical skills and improve our diagnosis- certainly it gives us more opportunities to track our successes and failures so that we can learn quickly.
The long treatment sessions and high treatment cost are one of the luxuries of Chinese medicine as practiced in America. These factors allow us to be therapists and form deep bonds with patients in a way that isn't as accessible in China, where high patient volume and low treatment cost limits the ability of practitioners to spend lots of one-on-one time. While this is an advantage for some patients, other patients have simple health problems that are best addressed by high-frequency, low cost treatments. These patients don't need to pay for a therapist to listen to their problems for an hour, they just need a good herbal formula and good acupuncture.
I've seen many examples of people who give great medical care in a short period of time. The better a practitioner's knowledge of pattern differentiation is, the less time they need to get the treatment started in the right direction. I like the Western style of long conversations, massage, acupuncture, and spa-level care, but I also see that a majority of my patients just need a simple consult. Their diagnosis is clear, and they will get good results if they just get efficient delivery of repeated acupuncture and herbs. I feel that I can help more people when the cost is low, and I feel that this helps my clinical skills mature much more quickly. It is more tiring, but also more satisfying. I feel that it is a better contribution to humanity when I can help more people, so I like this approach.
In San Diego, I used to just set up my laptop in a coffeeshop, do book work, and give $10 herb consults to anyone who came in. It was great, I got to work on my laptop during the downtime and I was there to help many patients that otherwise couldn't afford any care.
I originally suggested this model to the directors of the Emergency Department at the Northern Hospital in Melbourne. Having recently returned from china I was able to part on them my enthusiasm. I believe the CACM is what excited them the most/ Their primary goal is to reduce waiting times of course. Having been to China 3 times now I have been lucky enough to witness first hand the success of this model, therapeutically, financially and also as a rapid learning curve for students and as a social event for the patients. Unfortunately due to room size constraints, the trial was not run like this, as it turned out there were not enough patients who satisfied the inclusion criteria to run it that way. Me being overoptimistic again.
Again I recently proposed this model to Galway City Council as an adjunct A&E to Galway NUI Hospital Ireland during the Volvo Ocean Race when we be experiencing a large increase in population. Galway Integrated Hospital. They said nice idea, although I have hit a brick wall.(I am good at climbing).
Much like the NADA also system used all over the world successfully whereby 20 patients are treated in a communal living room lying on the floor on cushions.
My dream is to see the integration of complementary medicine into mainstream health care. I believe in complementary medicine for everyone not just the rich. This is the way forward, (although you cant please all the people all the time,Bugger them).
The recession is a positive thing, we all need to slow down. As acupuncturists in this current economic market, and in life, we need to be fluid. I already do consultations for a euro a minute and in Chinese Medicine we have Ten Questions so we can keep the consult to a minimum exactly like they do in China.
Thank-you, I am inspired again to set a community acupuncture clinic model here in Galway.I will begin tomorrow. I see also return to the Lets system and having my garden mowed, my organic vegetables delivered and my children babysat. Working class acupuncture I love it! Global recession = community resilience and prosperity, slan agus beannacht
Carina, you might want to check out the UK community acupuncture organization:
http://www.affordableacupunctureuk.co.uk/
Charlotte Stone is also interested in research.